Approval Flow

Med Info

The ApprovalFlow MedInfo System is a cloud-based database that captures and manages all Medical Enquiries, Product Complaints, and Adverse Events

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A secure medical information system designed for life sciences organisations

Capture all your medical enquiries, product complaints and adverse events in one, secure solution.

Medical enquiries

Pharmaceutical companies receive various inquiries regarding their products from healthcare professionals, patients, and the general public. Medical information databases are used to document and manage these enquiries. When a query is received, relevant details such as the nature of the inquiry, product information, and response provided are recorded in the database. This allows the company to track and analyse common inquiries, identify trends, and provide consistent and accurate information to stakeholders.

Product complaints

When individuals experience issues or problems related to a pharmaceutical product, they may file complaints with the respective company. Medical information databases are used to capture and document these complaints, including details such as the nature of the complaint, product information, batch numbers, and any associated adverse events. Analysing these complaints helps pharmaceutical companies identify potential product defects, manufacturing issues, or other concerns. It also enables them to take appropriate actions, such as initiating product recalls or implementing corrective measures.

Adverse events

Adverse events refer to any undesirable or unexpected reactions or side effects after using a pharmaceutical product. Pharmaceutical companies are responsible for monitoring and reporting adverse events to regulatory authorities. Medical information databases are crucial in capturing and managing these adverse events. Healthcare professionals, patients, and other sources report adverse events to the company; the details are documented in the database. This information is then analysed to assess the product's safety profile, identify any patterns or signals of concern, and comply with regulatory requirements for adverse event reporting.

A medical information system designed for speed and compliance

We designed ApprovalFlow in collaboration with leading pharmaceutical industry specialists. The solution ensures ease of use, and meets the pharmaceutical industry's stringent compliance requirements.

MedInfo  benefits

We understand the importance of intuitive interfaces when capturing responses. Our user-friendly design ensures a seamless experience, allowing you to navigate the system and capture the necessary information effortlessly. Our robust security measures safeguard your sensitive data from unauthorised access, ensuring confidentiality and compliance with privacy regulations. Our database offers real-time reporting and analytics to keep you informed and empowered. You can generate comprehensive reports and instantly gain valuable insights into the collected data.

improves compliance

easY to use

instantly accessible

real-time reporting

Audit trail

saves time

THE IMPORTANCE OF USING A MEDICAL INFORMATION DATABASE

Medical information databases are vital in the pharmaceutical industry for promoting patient safety, ensuring regulatory compliance, conducting pharmacovigilance activities, supporting research and development efforts, enhancing product quality control, and facilitating real-time monitoring and analytics. 

Patient safety

Ensuring the safety of patients is of utmost importance in the pharmaceutical industry. Medical information databases allow pharmaceutical companies to collect, analyze, and monitor data related to adverse events, product complaints, and other safety-related information. By tracking and analyzing this data, pharmaceutical companies can identify potential safety concerns, take appropriate actions such as product recalls or label updates, and ultimately enhance patient safety. 

Regulatory compliance

The pharmaceutical industry operates under strict regulatory frameworks that require companies to collect, store, and report medical information. Medical information databases facilitate compliance with these regulations by providing a centralized system to capture, manage, and report relevant data. These databases assist in meeting requirements related to adverse event reporting, pharmacovigilance, post-marketing surveillance, and other regulatory obligations.

Pharmacovigilance

Pharmacovigilance is the practice of monitoring and assessing the safety and effectiveness of pharmaceutical products. Medical information databases serve as critical tools for pharmacovigilance activities. They enable the systematic collection, storage, and analysis of adverse event data, allowing companies to detect and investigate potential safety issues, generate safety signals, and implement necessary risk management measures.

Research and development

Medical information databases provide a valuable resource for research and development efforts in the pharmaceutical industry. By analyzing the data stored in these databases, companies can gain insights into disease patterns, treatment outcomes, and patient demographics. This information can be utilized to identify unmet medical needs, optimize clinical trial designs, and support evidence-based decision-making throughout the drug development process.

Product improvement and quality control

Medical information databases help pharmaceutical companies track and manage product complaints and feedback from healthcare professionals, patients, and consumers. This feedback provides valuable insights into product quality, efficacy, and usability. Analyzing the data helps identify recurring issues, manufacturing defects, or product-related problems, enabling companies to implement corrective actions, improve product quality, and enhance user experience.

Real-time reporting and analytics

Real-time Monitoring and Analytics: Medical information databases offer real-time monitoring capabilities and data analytics tools. The data allows pharmaceutical companies to access up-to-date information, identify trends, and generate reports promptly. Real-time monitoring enables early detection of safety signals, while data analytics help in making informed decisions, optimizing resources, and improving overall operational efficiency.

Features to help you capture enquiries faster

Powerful features that enable you to capture medical enquiries, product complaints and adverse events reliably

INTUITIVE INTERFACE

Our user-friendly interface ensures a seamless experience, allowing you to capture enquiries faster and more efficiently.

STANDARD RESPONSES

Utilise our What-You-See-Is-What-You-Get (WYSIWYG) interface to easily compile standard response letters. 

FAQ LIBRARY

Compile and access the frequently asked questions library to respond to enquiries more efficiently.

TIMELINE

Stay organized and track all key events seamlessly with our integrated timeline feature. A detailed audit trail of activities ensures transparency and accountability throughout the enquiry management process.

CLONE ENQUIRY TYPES

Minimize repetitive data entry by cloning enquiry types. Our system automatically links cloned enquiries, saving you time and effort while maintaining data integrity.

PDF DOCUMENT SUPPORT

Effortlessly upload and mark up supporting PDF documents. Easily attach relevant files to enquiries and annotate them for enhanced collaboration and information sharing.

WE DEVELOPED A COMPREHENSIVE FRAMEWORK TO VALIDATE OUR SOFTWARE

Validation is required to ensure that the software functions accurately, reliably, and securely and complies with regulatory guidelines such as 21 CFR Part 11 and Good Documentation Practices (GDocP). 

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CONTACT INFORMATION

SYDNEY, AUSTRALIA

sales@approvalflow.net